Yamaha Service Training Program

Yamaha offers two levels of technician training for Yamaha dealership Service Department personnel. The Five Star Certification Program is the first level. This program provides a strong foundation for the technician so he or she can continue to advance in knowledge and confidence. This self-paced, at-work training program consists of five categories, each represented by a Star. The technician learns from videos, studies the textbooks, and passes a test in each category to become Five Star Certified.

The Five Star Certification Program also contains training for the service manager. Only after the service manager and at least one technician are certified does the dealership become a Five Star Certified Dealer.
 

Five Star
Service Manager
 

Five Star
Technician
The second level of technician training is the Yamaha Technical Academy (YTA). This Yamaha Certified Technician Program covers three levels of proficiency: Bronze, Silver, and Gold.  
The Bronze course builds on the foundation of the Five Star Program. And, like the Five Star Program, is a self-paced, at-work training. The technician becomes a Yamaha Certified Technician at the Bronze level, upon successful completion of the Bronze course.  
To complete the YTA Silver level, the technician must successfully complete an intensive five-day school at Yamaha’s state-of-the-art training facilities. Here the technician will go through some of the industry's most comprehensive training. This training deals with advanced systems troubleshooting and repair techniques. Once achieving this distinction, the technician gains Yamaha's recognition as one of the most advanced technicians in the business, the Yamaha Silver Certified Technician.  
Currently under development, the Gold level represents the highest certification a Yamaha technician can attain. Like the Silver level, the technician must successfully complete a five-day course. After meeting the challenges of Yamaha's most demanding training, the Gold Certified Technician will be the best there is, and will play a key role in the service department.  
         

 

For a free brochure, call 1-800-88-YAMAHA
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